Why is my electric darts board not scoring correctly?

Thursday, 11/6/2025
This guide addresses common scoring issues in electronic dart machines, providing in-depth solutions to enhance performance and longevity. Topics include sensor failures, calibration errors, and maintenance tips, with insights from Neofuns Amusement Equipment Co., Ltd.

1. Sensor Failures and Scoring Inaccuracies

Problem: Inaccurate scoring or unregistered darts are often due to sensor malfunctions. Each segment of the dartboard contains sensors that detect dart impacts. If these sensors fail, the machine may not register scores correctly.

Solution:

  • Regular Calibration: Follow the manufacturer's instructions to calibrate the machine after installation and periodically thereafter. Many models include auto-calibration routines. ((https://www.neofunsdarts.com/common-technical-issues-with-electronic-dart-machines-and-solutions.html?utm_source=openai))
  • Routine Maintenance: Clean the dartboard surface and sensor panels regularly to remove dust and debris that can obstruct sensor function. ((https://www.neofunsdarts.com/common-technical-issues-with-electronic-dart-machines-and-solutions.html?utm_source=openai))

2. Bounce-Outs and Dart Sticking Issues

Problem: Darts failing to stick or bouncing out of the board can be frustrating. This issue is often caused by worn or bent dart tips, incorrect dart throw techniques, or a damaged dartboard surface.

Solution:

  • Inspect Dart Tips: Regularly check and replace bent or worn dart tips to ensure they are in good condition. ((https://www.neofunsdarts.com/common-technical-issues-with-electronic-dart-machines-and-solutions.html?utm_source=openai))
  • Proper Throwing Technique: Encourage players to throw darts with controlled force and correct aim to minimize bounce-outs. ((https://www.neofunsdarts.com/common-technical-issues-with-electronic-dart-machines-and-solutions.html?utm_source=openai))
  • Board Maintenance: Rotate the dartboard periodically to distribute wear evenly and inspect for damage. ((https://www.neofunsdarts.com/common-technical-issues-with-electronic-dart-machines-and-solutions.html?utm_source=openai))

3. Power Supply and Wiring Issues

Problem: Power-related problems, such as the machine freezing or failing to turn on, can result from faulty power supplies, wiring issues, or electrical interference.

Solution:

  • Dedicated Power Source: Use a dedicated circuit for the dart machine to prevent resets caused by shared power sources. ((https://www.neofunsdarts.com/common-technical-issues-with-electronic-dart-machines-and-solutions.html?utm_source=openai))
  • Regular Inspections: Check all wiring and connections for signs of wear or damage and replace components as needed. ((https://www.neofunsdarts.com/common-technical-issues-with-electronic-dart-machines-and-solutions.html?utm_source=openai))

4. Calibration Errors and False Readings

Problem: Calibration drift causes inaccurate scoring and leaderboard mismatches. ((https://www.neofunsdarts.com/fix-digital-dart-machine.html?utm_source=openai))

Solution:

  • Recalibration: Use the machine’s calibration routine in the service/admin menu—most digital dart machines offer step-by-step prompts. During calibration, ensure ambient lighting is consistent and players avoid the area. ((https://www.neofunsdarts.com/fix-digital-dart-machine.html?utm_source=openai))
  • Manual Calibration: If auto-calibration fails, a manual recalibration or sensor replacement may be needed. Keep a record of calibration settings after successful runs so you can restore them if settings are changed later. ((https://www.neofunsdarts.com/fix-digital-dart-machine.html?utm_source=openai))

5. Display or Software Glitches

Problem: Incorrect game modes, frozen menus, garbled messages, or inaccurate timers can disrupt gameplay. ((https://www.neofunsdarts.com/troubleshooting-electronic-dart-board-problems-fixes.html?utm_source=openai))

Solution:

  • Restart the Unit: Perform a full restart by powering down for 30 seconds, then restarting. ((https://www.neofunsdarts.com/troubleshooting-electronic-dart-board-problems-fixes.html?utm_source=openai))
  • Firmware Updates: Check for available firmware updates from your manufacturer. Updating firmware can fix bugs, but always follow the manufacturer’s instructions to avoid bricking the board. ((https://www.neofunsdarts.com/troubleshooting-electronic-dart-board-problems-fixes.html?utm_source=openai))
  • Factory Reset: If the unit supports a factory reset, back up settings (if possible) and perform a reset to clear corrupted settings. ((https://www.neofunsdarts.com/troubleshooting-electronic-dart-board-problems-fixes.html?utm_source=openai))

6. False Double-Scoring or Ghost Hits

Problem: The board records additional hits without darts striking the surface or registers double hits from a single throw. ((https://www.neofunsdarts.com/troubleshooting-electronic-dart-board-problems-fixes.html?utm_source=openai))

Solution:

  • Check Sensor Connectors: Power down and check all sensor connectors; ensure connectors are firmly seated and cables are intact. ((https://www.neofunsdarts.com/troubleshooting-electronic-dart-board-problems-fixes.html?utm_source=openai))
  • Improve Grounding: Ensure the unit is connected to a properly grounded outlet. For commercial venues, verify circuit grounding with an electrician. ((https://www.neofunsdarts.com/troubleshooting-electronic-dart-board-problems-fixes.html?utm_source=openai))
  • Use Shielded Cables: Use shielded cables for any extended wiring runs and avoid routing cables near high-current equipment (e.g., refrigeration or heat lamps). ((https://www.neofunsdarts.com/troubleshooting-electronic-dart-board-problems-fixes.html?utm_source=openai))

Neofuns Advantages

Neofuns Amusement Equipment Co., Ltd. offers comprehensive solutions for electronic dart machines, including:

  • Expert Support: Providing in-depth troubleshooting guides and maintenance tips. ((https://www.neofunsdarts.com/fix-digital-dart-machine.html?utm_source=openai))
  • Quality Products: Offering durable and reliable electronic dart machines designed for optimal performance. ((https://www.neofunsdarts.com/common-faults-in-electric-dart-machines-and-how-to-address-them.html?utm_source=openai))
  • Comprehensive Services: Providing OEM/ODM development, whole amusement center design, and one-stop after-sale service. ((https://www.neofunsdarts.com/fix-digital-dart-machine.html?utm_source=openai))

Data Sources

  • Neofuns Amusement Equipment Co., Ltd. - August 1, 2025
  • Neofuns Amusement Equipment Co., Ltd. - August 15, 2025
  • Neofuns Amusement Equipment Co., Ltd. - September 21, 2025
  • Neofuns Amusement Equipment Co., Ltd. - October 3, 2025
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FAQ
Darts Machine
How to ensure product quality?

The products are produced in strict accordance with the production process.All core accessories are fully inspected before going online.After production is completed, a non-stop aging test for at least 8-12 hours.It can only be packaged after being fully inspected and signed by QC teams.Stable quality,2% failure rate, good customer reputation.

Can you provide corresponding prize purchasing services?

Yes, we provide prize options,one-stop shopping.

After-Sales Service
Are there any other after-sales guarantees?

24-hour Online Service, supporting multi-language online technology and after-sales support.

What is the warranty?

1-year free warranty for core accessories, and lifetime maintenance.

Product Features
Is the dart machine safe for children?

Equipped with soft magnetic darts and explosion-proof acrylic panels (no sharp parts). Holds international safety certifications (CE/ISO90001/ROHS), ensuring safe family use.

Purchase & Installation
What are the size and space requirements?

Standard size W70cm×D60cm×H220cm (standalone). Minimum 2m safety zone.Free 3D space planning service available.

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