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Neofuns Company & Brand FAQs
Got questions about Neofuns electronic dart machines? Find answers to common FAQs here! Learn about features, setup, and troubleshooting for your ultimate darting experience.
FAQs
Frequently Asked Questions about Neofuns Amusement Equipment Co., Ltd., our products, services, and certifications.
Purchase & Installation
How to install the machine? Do I need professionals?
Easy installation, video tutorials are provided, customers can install it by themselves.
What are the size and space requirements?
Standard size W70cm×D60cm×H220cm (standalone). Minimum 2m safety zone.Free 3D space planning service available.
Value Added Services
Can we add corporate branding?
Support Logo/boot screen customization
Can I do online updates and online battles?
Support online program updates and multiplayer real-time battles.
Darts Machine
Can I customize difficulty levels or branding?
Yes! Adjust scoring rules and difficulty for casual or competitive play. For commercial clients, we offer branding options like logo integration and custom themes.
Can you provide corresponding prize purchasing services?
Yes, we provide prize options,one-stop shopping.
How accurate is the scoring system?
Our patented sensor technology ensure 99.9% scoring accuracy, even for fast-paced throws.
Where can this machine be installed?
Perfect for arcades, bars, family entertainment centers (FECs), hotels, and even large home game rooms. The compact design fits most spaces while meeting commercial safety standards.
How to ensure product quality?
The products are produced in strict accordance with the production process.All core accessories are fully inspected before going online.After production is completed, a non-stop aging test for at least 8-12 hours.It can only be packaged after being fully inspected and signed by QC teams.Stable quality,2% failure rate, good customer reputation.
Whether to support samples?
Yes, minimum order 1 unit,customer pays sample fee and shipping fee.
What makes your arcade dart game machine stand out from competitors?
Our machines feature customizable game modes, durable soft-tip darts, and vibrant HD displays. They are designed for both entertainment venues and home use, combining safety, reliability, and immersive gameplay.
What game modes are included?
Choose from classics like 301, 501, Cricket, and "Killer," plus fun mini-games (e.g., Target Practice, Zombie Mode). Regular free software updates add new challenges!
Whether to provide perfect after-sales service?
Yes,24-hour Online Service,supporting multi-language online technology and after-sales support,1-year free warranty for core accessories,and lifetime maintenance.
How long will it take for me to receive the goods?
Standard products are delivered within 2 days;customized products will be delivered on time after all order information is confirmed,or even delivered in advance.For large quantities, it usually takes 35-40 days.Small customized, delivery time is within 30days.
Can I customize special specifications and packaging?
Yes,we support customization of appearance,program,organization, etc.
Is professional installation required?
No! The machine comes pre-assembled and ready to use. Simply connect to a standard 110V/220V power source and follow the on-screen calibration guide.
How do I clean and maintain the machine?
Wipe the screen and body with a soft, dry cloth. Replace dart tips every 1000 uses for optimal safety. Avoid liquids near the sensors.
How many players can compete simultaneously?
Up to 3 players can join in multiplayer modes, with options for tournaments, team battles, and solo challenges.
Product Features
What makes your dart machine different from traditional dartboards?
Our dart machine uses smart sensor technology for automatic scoring, eliminating manual calculations. It supports multiplayer battles and interactive games with various themed modes. The built-in HD screen provides real-time data feedback with sound and light effects, delivering a far superior entertainment experience compared to traditional dartboards.
Is the dart machine safe for children?
Equipped with soft magnetic darts and explosion-proof acrylic panels (no sharp parts). Holds international safety certifications (CE/ISO90001/ROHS), ensuring safe family use.
After-Sales Service
What is the warranty?
1-year free warranty for core accessories, and lifetime maintenance.
Are there any other after-sales guarantees?
24-hour Online Service, supporting multi-language online technology and after-sales support.
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